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Remote Support
Whether your problem is basic or complex, you will be put in contact with an EXPERT consultant! The same consultants who respond to level 3 emergency situations also take calls on general SharePoint usage. By keeping our experts on the front lines, instead of outsourcing someone to read a script in an offshore call center, we are able to provide quick results and a positive experience for our customers. We realize that no one person can be an expert in all facets of SharePoint and that is why we have a large, diverse pool of resources to utilize. We have specialist in infrastructure, development, deployments, user interface, branding, customization, and everything else SharePoint.
 
What if I am unsure if SharePoint is right from me? We are so excited about the importance of collaboration to businesses everywhere that we will provide you with a 30-minute phone consultation with one of our SharePoint experts free of charge. No sales pitch, no call agenda, just 30 minutes with one of our specialists who can answer your SharePoint questions. Our consultants will help you determine how SharePoint can fit into your environment.
 
This offer only applies to individuals and companies who do not currently have SharePoint installed and running in production. Our informational call does not include support on SharePoint, only general information on the benefits of SharePoint and how SharePoint can help you. If you are ready for answers to these types of questions, fill out our Contact Us form and we will schedule a time for your phone consultation.
 
Our support operations consultants offer quick, help desk support for any of the day-to-day errors you may have. They can also guide you through general how-to questions as you grow into your environment. With service via phone, email, or remote sessions, we can help you with any of your SharePoint questions. All of our support operations services are available and billed in 15-minute increments. Our 15-minute increments are just that, no other contracts or time limits are imposed.
 
If you need to budget for you consulting needs and would like to purchase a specific amount of time in advance, we also offer time at a discounted rate based on the amount purchased.
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